Returns & Exchanges
At FIRST MINT, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn items in their original packaging. If your new fashion piece isn't the perfect fit, our streamlined exchange process ensures you get exactly what you need without any hassle.
Return Process
- 1.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.